Parts Counterperson

Parts Counterperson

Greenway GMC in Morris has been a family-owned business since 1967. We are looking to expand our parts team and are currently seeking a professional, motivated, and customer oriented Automotive Parts Counterperson.

Our organization provides terrific work/life balance, competitive compensation, paid factory and in house training, and great benefits!

Work week entails 40+ hours Monday – Friday and alternating Saturdays 8:00 a.m. – Noon.

Make the most out of your career, apply today!

Benefits:

• We offer excellent pay plans commensurate with experience.
• Healthcare
• Paid holidays
• Paid vacation
• 401k (with employer match)
• Flexibility

Minimum Requirements:

• Two-years minimum experience in an automotive parts department/store
• Well-rounded understanding of vehicle mechanical operation
• Customer oriented and expertise in relationship building
• CDK experience/proficiency preferred
• Always maintain a professional decorum
• OEM certifications preferred

Basic responsibilities include:

• Work directly with customers, parts manager, service department, and body shop personnel to coordinate and accurately fulfill parts requests
• Read and understand electronic parts catalogs and lookup
• Perform all factory and dealership training and ensure certifications are maintained
• Ensure all parts are accurately ordered and billed out on all service department and/or body shop repair orders
• Maintain the electronic parts order log and update for any changes in parts order status
• Maintain department and personal work email accounts in Microsoft Outlook
• Regularly update customers regarding the status of their orders through their preferred method of communication (e.g., telephone, e-mail, or text message).
• Verify the accuracy of customer information within the dealership management system (DMS) and update as necessary
• Ensure all parts requests are properly invoiced to the proper customers.
• Perform daily bin counts, enter data, and perform other administrative and maintenance tasks required for inventory control.
• Assist with year-end inventory count
• Rotate inventory as necessary
• Receive inventory shipments and enter inventory into DMS
• Prepare outgoing parts shipments (e.g., core returns, dealer to dealer, customer shipments, etc.)
• Deliver/pickup parts from vendors and/or other dealers if necessary
• Take ownership of customer experience from beginning to end and arrive to work at your scheduled time, ready to work
• Maintain department appearance (sweep and vacuum floors, take out recycling and trash to dumpsters, clear surfaces)
• Maintain CSI at or above national OEM standards
• Willingness and ability to adapt to change in factory requirements, market conditions, and or changes in the objectives of the Company
• Perform any additionally tasks assigned as directed by management

Other Basic Requirements:

• Valid driver’s license and clean driving record
• Ability to pass background checks and drug screening
• High school diploma or equivalent
• Consistent and reliable transportation
• Ability to read and follow instructions
• Basic computer skills (typing)

Greenway GMC in Morris is an equal opportunity employer and prohibits all forms of discrimination without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.